Security News > 2023 > October > Ace holed: Hardware store empire felled by cyberattack

Ace Hardware appears to have been the latest organization to succumb to a cyberattack, judging by its website and a message from CEO John Venhuizen.

In a note sent to Ace retailers this week, Venhuizen said: "On Sunday morning, we detected a cybersecurity incident that is impacting the majority of our IT systems. As a result of this incident, many of our key operating systems, including ACENET, our Warehouse Management Systems, the Ace Retailer Mobile Assistant, Hot Sheets, Invoices, Ace Rewards and the Care Center's phone system, have been interrupted or suspended."

The most recent updates seen by The Register warn that no deliveries will be made today, October 31, and that Ace Hardware is unable to receive orders from its retailers.

Ace Hardware has yet to clarify the type of attack it has suffered, only that it is working to restore systems and operations and has had to call in some digital forensic experts to help out.

"Your Ace team, along with the support of a group of technical forensic experts, is working feverishly to resolve this situation," the CEO added to his retailers.

Ace Hardware Corporation is described as the world's largest retailer-owned hardware cooperative, and is headquartered in Illinois, USA. The biz sells tools and other things you'll need for DIY, and says it has more than 5,000 stores worldwide, most of which are independently owned and operated.

News URL

https://go.theregister.com/feed/www.theregister.com/2023/10/31/ace_hardware_cyberattack/