Security News > 2023 > September > Critical business app outages cost $500,000 per hour of downtime

Observability's adoption is on the rise and full-stack observability leads to better service-level metrics, such as fewer, shorter outages and lower outage costs, according to New Relic.

32% of respondents said critical business app outages cost more than $500,000 per hour of downtime.

Respondents report a median annual outage cost of $7.75 million, those with full-stack observability experience a median outage cost 59% lower than those without full-stack observability.

"The report shows that teams with full-stack observability consistently have fewer outages while detecting and resolving issues faster than those without. This translates to lower outage costs, a higher annual return on investment, and a positive effect on an organization's bottom line. The business value of observability is clear."

Organizations with full-stack observability had median outage costs of $6.17 million per year compared to $9.83 million per year for those without full-stack observability - a cost savings of $3.66 million per year.

Asked to name the most significant business outcome if an organization did not have an observability solution, they pointed to the concrete impacts of higher operation costs and revenue loss from downtime.

News URL

https://www.helpnetsecurity.com/2023/09/18/full-stack-observability-adoption/