Security News > 2023 > August > How to manage a mass password reset due to a ransomware attack
As is typical in ransomware attacks, the University of Waterloo forced staff, faculty, and employee grad students to reset their passwords by June 8th. All non-employee grad students, incoming first-year undergraduates, and all remaining students had to reset their passwords by June 22nd. Resetting the passwords for 42,000 people and their many connected devices is challenging, to say the least, for any IT team.
Let's explore why organizations are forced into mass password resets and how to make the process manageable.
As troublesome as a password reset account is for users, it's helpdesk and IT staff who deal with the burden of hugely increased call volumes and service tickets.
Whether out of an abundance of caution or already compromised systems, the time may come to force a mass reset of everyone's password in an organization.
Many attacks may result in mass password resets, but few attacks are as potentially destructive and time-consuming as ransomware.
Contact Specops for a free trial of Specops uReset to see how your organization can securely enable end users to reset their own passwords, and in a worst case scenario greatly limit the damage from ransomware.
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