Security News > 2023 > May > How to avoid shadow AI in your SOC

Shadow AI. Employees are using the new family of generative AI tools like ChatGPT whether they're allowed to or not.

To turn AI into a cybersecurity ally, organizations need to update - or perhaps create - action plans to handle the adoption of new, cutting-edge AI tools.

Treat ChatGPT like all the tools employees adopted in earlier rounds of shadow IT, and update policies to cover the new wave of AI tools.

Employees are trying out ChatGPT and other unauthorized generative AI tools for security purposes because they're dissatisfied with the current AI options at their disposal.

Poll employees regularly about their preferences regarding the use of AI and their thoughts about how it could do a better job securing corporate assets inside the SOC. Are they frustrated with the number of mundane, repeatable tasks they must handle on a day-to-day basis? Are they annoyed with the way existing AI tools work? Are they looking for a better user interface, or more extensive capabilities?

Make sure the staff is prepared to use AI in the SOC. Since generative AI tools are so new, organizations haven't had time to develop extensive training on each offering that hits the market.

News URL

https://www.helpnetsecurity.com/2023/05/24/generative-ai-tools-risk/