Security News > 2023 > May > Digital trust can make or break an organization

Even with these stated benefits and with 90% agreeing that demonstrating a commitment to digital trust will ultimately make organizations more successful, only 24% have a dedicated digital trust staff role and only 36% say their board of directors has prioritized digital trust.

82% of respondents say measuring the maturity of digital trust practices is extremely or very important, yet 31% do not measure the maturity of digital trust at all.

"As organizations move to a digital-first business model, trust is the essential component that must be earned before, during, and after every interaction," said Tracey Dedrick, Interim CEO of ISACA. "Digital trust is a holistic, organized approach and offers a new and integrated way for organizations to look at what they are already doing. Digital trust is an umbrella that ensures existing functions are operating in sync and in the most optimal manner to ensure others have trust in the organization. A digital trust framework that is aligned with enterprise goals is essential and can contribute to impactful positive outcomes," concluded Dedrick.

The top obstacles to attaining high levels of digital trust are lack of skills/training, lack of alignment of digital trust and enterprise goals, lack of technological resources, lack of leadership buy-in, insufficient processes and/or governance practices and digital trust not being treated as a priority.

"With most businesses now operating via digital platforms, instilling and safeguarding digital trust is becoming critical. Digital trust relies on organizations prioritizing quality, availability, security and privacy, ethics and integrity, transparency and honesty, and resiliency-not only creating value for their business, but doing the right thing and benefiting their customers," said R V Raghu, ISACA Ambassador in India, past ISACA board director, and director, Versatilist Consulting India Pvt Ltd. "Digital trust is about creating a better, safer digital world for everyone."

Digital trust guidance will have a significant impact as only 34% currently use a framework for their digital trust practices while 85% believe it is extremely or very important to have a digital trust framework.

News URL

https://www.helpnetsecurity.com/2023/05/09/digital-trust-approach-for-organizations/