Security News > 2023 > April > Major UK banks including Lloyds, Halifax, TSB hit by outages
Websites and mobile apps of Lloyds Bank, Halifax, TSB Bank, and Bank of Scotland are experiencing web and mobile app outages leaving customers unable to access their account balances and information.
BleepingComputer has been able to confirm that the four major UK banks are currently experiencing disruptions related to their online banking and mobile banking systems since the early morning hours of Friday, April 28th. Websites of banks including Lloyds, Halifax, TSB, and Bank of Scotland admit that some customers are having issues when accessing Internet and Mobile banking services.
"We know some customers are having issues with Internet and/or Mobile Banking. We're sorry for this. We're working to get it back to normal soon," states a service message displayed on the websites of these banks.
The four banks are currently working on resolving the issue.
Lloyds Banking Group is the parent company behind household names including Lloyds Bank, Halifax, Bank of Scotland, and formerly has links to TSB. As such, it isn't surprising if the information systems of these banks rely on much of the same server infrastructure, as evident from visual and operational similarities among their websites.
Previously, a Lloyds Bank representative had advised users to check if they have got a working internet connection.