Security News > 2023 > January > Bank of America starts restoring missing Zelle transactions
Bank of America has started to restore missing Zelle transactions that suddenly disappeared from customers' bank accounts this morning, causing some to dip into negative balances.
This led to reports on DownDetector, Reddit, and Twitter from hundreds of customers missing their Zelle transactions.
Bank of America posted pushed an alert through their banking app warning customers that they were working on restoring the missing Zelle transactions.
Bank of America customers have been angrily voicing their concerns about the missing transactions, with some reporting that it caused them to dip into negative balances.
Customers have said that Bank of America has started to restore some of the missing transactions.
The restoration of Zelle transactions is rolling out slowly, with users stating that they have seen some missing transactions restored but not all of them.