Security News > 2023 > January > Inside a scammers’ lair: Ukraine busts 40 in fake bank call-centre raid
This picture comes from the Ukraine Cyber Police, who raided a fraudulent call centre just before New Year, where they say the three founders of the scam, plus 37 "Staff", were busted for allegedly operating a large-scale banking fraud.
Typically, the scammers try to convince you that your bank account is under attack from fraudsters, and patiently offer to help you "Secure" your account and "Recover" lost or at-risk funds.
Scammers can inject fake numbers into the calling process to make it look as though they're calling from almost anywhere: from your bank's HQ; from an official helpline number;from the tax office; even from your local police station.
Even if you decide to call them back, you'll almost certainly find the scammers more prompt and more helpful than you've experienced in a long time when calling a real support line.
Visit your bank in person if you possibly can; if you need to call or interact online, look for contact details printed on something you know you received directly from the bank, such as the back of your payment card or a recent statement.
You bank will never call you to ask you to do this, so any call of this sort must be a scam.