Security News > 2022 > December > As legislation evolves, businesses need a firm understanding of secure payment options

In 2023, companies will need to have a firm understanding of secure payment methods and be ready to pivot as the legislation landscape evolves in the next 12 months.

Emergence of Omnichannel payments within the contact center: By implementing an omnichannel contact center payment strategy, companies can personalize the customer experience, allowing consumers to pay via multiple channels using multi-payment methods.

Know what payment methods to trust: There are payment methods that hackers look for.

Instead of focusing on one method, look to adopt a multi-payment strategy that meets consumers where they are and provides payment options to allow for choice and additional security benefits.

PCI DSS 4.0: With PCI DSS 4.0 officially coming into effect in March 2024, companies should be using 2023 to set themselves up to meet the new requirements and also future-proof their security strategies while remaining committed to offering the best payment CX. As companies look towards a new year, it's a great time to reassess payment processes, security measures and technology to ensure they're meeting compliance regulations while also keeping the needs of customers top of mind.

With new payment methods available that prioritize both safety and customer experience, companies have the opportunity to adopt a multi-channel, multi-payment approach that is beneficial for all customers and keeps them safe during their buying journey.

News URL

https://www.helpnetsecurity.com/2022/12/15/understanding-secure-payment-options/