Security News > 2022 > December > How compliance leaders can encourage employees to report misconduct

How compliance leaders can encourage employees to report misconduct
2022-12-08 04:00

As Chief Compliance Officers continue to face challenges in restoring employee misconduct reporting to pre-pandemic levels, there are three strategies they should implement to increase confidence in their processes among employees, according to Gartner.

"There are clearly structural challenges that have impaired effective misconduct reporting, ranging from new working models, to higher employee turnover, and increased societal polarization," said Chris Audet, VP, research, in the Gartner Legal, Risk & Compliance practice.

Gartner research has indicated that compliance reporting has decreased by 30% in the years since the pandemic started, primarily as a result of changes to how and where employees work.

The same survey showed that by improving an employee's trust in the reporting process from the bottom decile to the top decile increased their likelihood to report misconduct by 38%. Three strategies to restore trust.

By assessing employees' current perceptions of the reporting process, Gartner experts identified three effective strategies to encourage employees to speak up when they witness misconduct.

Demonstrate transparency and consistency in investigation outcomes - CCOs often refrain from communicating disciplinary outcomes out of fear of betraying confidentiality, potentially further disillusioning employees who perceive inconsistency with how misconduct is managed within their organizations.


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