Security News > 2022 > August > Technical support scam still alive and kicking

A technical support scam, sometimes referred to as "Tech support scam," is a kind of online fraud in which a scammer reaches a target, generally by phone, and pretends to offer a technical support service.

Figure A. Some tech support scams have also been using email or even SMS messages, but the rate of success of those is significantly lower than alerts shown directly on the user's screen.

They show an error hinting the user at calling the technical support service or clicking a link to a chat box to initiate the contact between the scammer and the target.

The scammers often use very technical words, to reinforce the feeling of being professionals and bring the targets to fully believe their every word.

Generally, tech support scammers are looking for easy money and get it from users paying for their fake computer support.

The scammer might also come back later on the computer, and possibly make new fake errors appear on the user's screen, and once again make him pay for some technical support services.

News URL

https://www.techrepublic.com/article/technical-support-scam-still-alive-and-kicking/