Security News > 2022 > April > Atlassian says ongoing outage might last two more weeks
Atlassian, a UK-based company making software development and collaboration tools, estimates it might take two more weeks to restore all customer instances impacted by a week-long ongoing outage affecting its cloud services.
While the impact on businesses using its products is undeniable, Atlassian said only around 400 of its more than 200,000 customers are affected.
In emails sent to affected customers, the company revealed that restoring services to those impacted will likely take up to two more weeks.
"We were unable to confirm a more firm ETA until now due to the complexity of the rebuild process for your site. While we are beginning to bring some customers back online, we estimate the rebuilding effort to last for up to 2 more weeks," one customer was told.
The company says it was able to restore functionality for more than 35% of all users directly hit by this ongoing outage with, apparently, no data loss.
"A small number of Atlassian customers continue to experience service outages and are unable to access their sites," Atlassian revealed on Monday.