Security News > 2021 > December > New Dell BIOS updates cause laptops and desktops not to boot

New Dell BIOS updates cause laptops and desktops not to boot
2021-12-21 22:07

Recently released Dell BIOS updates are reportedly causing serious boot problems on multiple laptops and desktop models.

Impacted models include Dell Latitude laptops, as well as Dell Inspiron 5680 and Alienware Aurora R8 desktops.

Customer reports shared on social media platforms, including Dell's official community website [1, 2] and Reddit [1, 2], warn that the latest BIOS version will cause booting issues.

"After upgrading my 5320's BIOS to the new 1.14.3 version today, the laptop will not boot. When pressing the power button, the light on the button will show for around 10 seconds and then turn off again," an affected customer said.

The easy fix until Dell releases an update to address the bugs leading to boot issues is a downgrade to a previous firmware version.

It's also important to mention that laptops impacted by this issue might still have boot problems until you disconnect the battery, push the power button for 15 seconds, and plug back in the battery and charger before powering up again.


News URL

https://www.bleepingcomputer.com/news/technology/new-dell-bios-updates-cause-laptops-and-desktops-not-to-boot/

Related vendor

VENDOR LAST 12M #/PRODUCTS LOW MEDIUM HIGH CRITICAL TOTAL VULNS
Dell 1678 29 437 430 109 1005