Security News > 2021 > December > How to Prevent Customer Support Help Desk Fraud Using VPN and Other Tools

Among all of the attacks aimed at rank-and-file users, there's one that stands out - the tech support scam.

Tech support scams happen when people receive a message - either through a popup on their screen or an unsolicited phone call - insisting that something's wrong with their computer and needs fixing.

There are some things that the average internet user can do to protect themselves from tech support scams.

They can start by building awareness of how common tech support scams work.

The first digital tool that internet users can deploy to avoid tech support scams is a malicious site and/or ad blocker.

A VPN won't stop you from giving a scammer remote access to your PC, but most VPN services don't play nice with common remote access software.

News URL

https://thehackernews.com/2021/12/how-to-prevent-customer-support-help.html