Security News > 2021 > November > As technology pervades, CIOs’ influence on business strategy grows

An IBM Institute for Business Value study revealed CIOs' influence on business strategy and operations is growing as technology pervades surveyed enterprises.

"The COVID-19 pandemic has accelerated the need for AI and hybrid cloud applications to power business critical processes," said Kathryn Guarini, CIO, IBM. "In our post-pandemic era, the role of technology has never been more critical and it's up to CIOs to influence strategy, break down internal silos, and drive agility and innovation across every part of the business."

While CIOs continue to deliver the core IT services that power day-to-day business operations, they are also often expected to help drive innovation and business growth.

The number of CIOs surveyed reporting high maturity in AI-enabled workflows increased 560% compared to two years ago, and 37% of CIOs surveyed cite process automation as the top opportunity for positive impact within their organizations.

Many CIOs are increasingly serving as a bridge across other business functions, connecting the dots to balance and rearrange technology resources and capabilities to drive agility and efficiency.

Within the walls of the technology function itself only 4 in 10 CIOs surveyed report they frequently interact with CTOs, despite the fact that effective collaboration can drive financial benefits.

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