Security News > 2021 > November > Medical software firm urges password resets after ransomware attack
Medatixx, a German medical software vendor whose products are used in over 21,000 health institutions, urges customers to change their application passwords following a ransomware attack that has severely impaired its entire operations.
The firm clarified that the impact has not reached clients and is limited to their internal IT systems and shouldn't affect any of their PVS. However, as it is unknown what data was stolen during the attack, threat actors may have acquired Medatixx customers' passwords.
The ransomware attack on Mediatixx took place last week, and the company is still recovering, so far only managing to restore e-mail and central telephone systems.
Regional sales partners and all customer support lines are up and running, so clients can reach out to company representatives to address any concerns they may have.
Finally, it has not been determined if the actors managed to exfiltrate any client, doctor, or patient data.
The company states they informed Germany's data protection authority has about the incident and will issue an update after the investigations are concluded.
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