Security News > 2021 > August > Google App bug blocks Android users from receiving, making calls

Google says that users of some Android phone models are affected by a Google App bug preventing them from making and receiving calls.

"After the latest update to the Google Search App on Android, the users of certain mobile phones are experiencing difficulty in receiving and making calls," a Google community manager said earlier today.

"We are currently looking into the matter and have released a new version of the app which should address the issue," Google added.

While most users' phones will automatically install the Google app update the search giant published on Sunday, those who have disabled automatic updates on their device will have to install it manually from the Google Play Store.

Given that the Google Android app has over 5 billion installs worldwide, some percentage of users are likely still affected even with automatic updates toggled on.

While Google did not share the Android phone models impacted by this Google app bug, user reports over the weekend have only mentioned LG devices such as LG G7, LG G7 ThinQ, LG V40 ThinQ, and LG Q70. Users confirmed Google's findings, saying that they could only make calls after reaching out to their carriers' support team and uninstalling or updating the buggy Google app version.

News URL

https://www.bleepingcomputer.com/news/google/google-app-bug-blocks-android-users-from-receiving-making-calls/