Security News > 2021 > August > Debunking myths about consumer expectations around mobile apps security

The findings provide a rare glimpse into the voice of the consumer, debunking common myths about consumers' mobile app security expectations with significant implications for CISOs, security teams and others charged with protecting mobile app users.

The results offer CISOs key insights into which mobile app threats consumers fear most, which apps consumers expect will have the highest level of security, changes in consumer expectations for mobile app security as a result of COVID-19, and the rising strength of mobile app security expectations across every key demographic and geographic audience.

With this data, CISOs can accelerate their work to improve and deliver better mobile app security in Android and iOS apps and debunk several myths held by non-cybersecurity professionals.

Reality: Consumers expect the publisher to provide a very high level of mobile app security and protection in the mobile app.

"Globally, consumer expectations of mobile app security are deeply held, complex and sophisticated," said Tom Tovar, CEO at Appdome.

"The voice of the consumer flips the script on the 'security vs. features' debate, making clear that mobile app security and malware protection are on par with other critical features in the mobile app experience and demanded by every consumer that downloads and uses a mobile app."

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