Security News > 2021 > July > New Relic releases HIPAA-compliant observability platform with access to all telemetry data

New Relic launched a HIPAA-compliant observability platform for monitoring application and infrastructure performance of systems containing Protected Health Information.

Unlike other monitoring tools that only offer log management, New Relic One is the HIPAA-compliant cloud-based observability platform for all telemetry data?including metrics, events, logs and distributed traces?across the entire software stack.

New Relic One empowers IT engineers in healthcare, life sciences, pharmaceuticals and biotech with a single source of truth, offering full-stack analysis tools and applied intelligence capabilities to understand and act on all their telemetry data in one place-all delivered via industry-leading pricing of just $0.25 / GB. New Relic gives IT leaders and engineers confidence, knowing they are receiving industry-standard security and value to enable observability.

Unlike other tools, New Relic's HIPAA-compliant observability solution supports all layers of the software stack, telemetry data types and both on-premises and cloud environments.

New Relic enables customer success with a strong regulatory posture in security, privacy and compliance: SOC2, GDPR, FedRAMP and now HIPAA. Now, if a patient portal experiences errors, a healthcare mobile app crashes, or providers are unable to access records from electronic systems, organizations are alerted immediately by the New Relic One platform.

New Relic's HIPAA-compliant solution is generally available for eligible New Relic One customers with the company now signing Business Associate Agreements to protect patient health information spanning cloud and on-premises environments.

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