Security News > 2021 > July > Cognito Flow offers online verification requirements for global business customers

Cognito launched Cognito Flow, a global identity verification and compliance system.

Cognito Flow provides the full stack of online verification requirements for global business customers, including scanning and verifying passport and driver's license verifications, liveness checks, risk flags, and more, and can do it instantly across hundreds of countries.

"Prior to Cognito Flow, we were relying on our partners' identity verification systems, which meant a lot of manual back-and-forth between their teams and ours, and limited visibility into what's happening behind the scenes. With Cognito Flow our compliance team can edit rules and flows themselves, without requiring intervention from an engineer. That's an enormous advantage."

Reflows: When a user's identity verification does not pass, you can now request a Reflow from the dashboard or via the Flow API. Cognito also made it easier for customers to resubmit their document verification when it fails for a benign reason, like an out-of-focus photo or bad lighting.

"Cognito's work with large financial service and e-commerce companies taught us that with the growing number of international customers for those industries and more complex regulatory requirements, online identity verification is becoming a real pain point," said Alain Meier, Co-Founder and CEO of Cognito.

"Cognito Flow does all of the online verification automatically, without any code required. We know from screening hundreds of millions of users, the problems that can plague a verification user experience and the issues that businesses encounter when trying to collect accurate data from their users. Cognito Flow was designed with these data points in mind so that the verification experience securely converts users from around the world with the highest possible rates."

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