Security News > 2021 > June > TeamViewer partners with SAP to drive digital transformation in industrial environments

TeamViewer announced a new partnership with SAP. The companies are joining forces to drive the digital transformation of workplaces and processes in industrial environments.

It includes a technical integration of TeamViewer Frontline, an Augmented Reality based workflow and remote support suite for deskless workers, into SAP´s solutions for asset and service management as well as a joint go-to-market strategy with TeamViewer joining SAP's partner program.

Stefan Krauss, SVP & GM Discrete Industries and Energy & Natural Resources at SAP, explains: "With SAP's recent launch of industry cloud, we simplify access to innovative vertical solutions - built by SAP and our partners on an open platform. TeamViewer's AR suite Frontline is helping to create great additional value for our customers as it enhances deskless workers' daily tasks with intelligent technology. AR-based processes can significantly increase productivity, reduce human errors, and machine downtime and therefore decrease costs. We are looking forward to the partnership with TeamViewer to accelerate digitalisation in discrete manufacturing industries."

First joint use cases of the partnership will include remote AR-based, fast, and precise troubleshooting for maintenance and repair scenarios at SAP customers in industrial machinery and component manufacturing.

Running on wearables like smart glasses, TeamViewer Frontline and its dedicated AR-based remote assistance solution allows remote experts to guide on-site workers in real-time through complex processes without having to travel.

The integration will ensure full auditability as all actions will be logged in the SAP software system automatically.

News URL

http://feedproxy.google.com/~r/HelpNetSecurity/~3/klfqJLxEuME/