Security News > 2021 > March > 5 Things IT Should Ask Managed Security Providers
Over the past five years of running a managed security service offering, I've received no shortage of questions and requests from customers.
Regardless of the question, it's important for managed security providers to listen to their customers and accept feedback, whether it's positive or negative.
Managed security providers do need to be on the top of their game at all times though; that's what you pay them for.
It's one thing to provide a managed detection and response service to a customer.
Managed service organizations have a good view into your security posture, including how often threats get in and through which vectors they arrive.
Tim Bandos is the Chief Information Security Officer & VP of Managed Security Services at Digital Guardian with more than 15 years of experience in information technology and securing mission-critical data.