Security News > 2021 > March > The dangers of misusing instant messaging and business collaboration tools

71% of office workers globally - including 68% in the US - admitted to sharing sensitive and business-critical company data using instant messaging and business collaboration tools, Veritas Technologies research reveals.

The research shows this challenge is compounded by the amount of time employees spend using messaging and collaboration apps: time spent on tools such as Zoom and Teams has increased by 13% in the US since the start of the pandemic.

As a result of receiving information over messaging and collaboration tools, almost 24% of US employees have accepted and processed an order, 25% have accepted a reference for a job candidate, and 20% have accepted a signed version of a contract.

While 58% of employees in the US are saving their own copies of information shared over instant messaging apps, 75% of office workers in China and 44% of UK workers are doing so.

Regaining control of data being shared over collaboration and messaging tools Standardize on a set of collaboration and messaging tools meeting the needs of the business - this will limit the sprawl.

Incorporate data sets from collaboration and messaging tools into the businesses' data management strategy using eDiscovery and SaaS data backup solutions - this will empower users to maximize the tools without putting the business at risk.

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