Security News > 2021 > March > Top MSP Challenges in 2021
If one searches for 'the top MSP challenges' between 2017 and 2020, there are mainly five things that are more likely to emerge from the search results: adopting cloud-based solutions, sales margins, satisfying complex client's needs, employee turnover, and the scalability of the IT security solutions offered.
At SafeDNS, we see apart from those points three entangled hurdles for MSPs in 2021 and the coming years- tied with the current economic uncertainty and somewhat linked to the pandemic -1) More attacks at the MPSs' clients' DNS-level, 2) growth issues for MSPs and their clients, and 3) remote working vulnerabilities.
Below we discuss three challenges and how the Virginia-based firm SafeDNS can help MSPs in such a context.
How to increase revenue without compromising on the quality of services offered is the one-million question MSPs have been trying to answer.
This has let them be more vulnerable and created more complexity in the solutions offered by MSPs to those businesses.
Knowing that the DNS is in most cases the first entry point for many web-based threats, MSPs ought to provide solutions that protect their clients against them and drive more revenue growth at the same time; otherwise, not only might MSPs lose customers, but also be involved in some lawsuits or other financial losses linked to hacking and breaches.