Security News > 2021 > February > Companies are using AI to hit business goals, even though they can't explain how it works
Research from Modzy found that security is also a serious concern with 72% of companies reporting that security breaches or threats to AI systems.
Modzy surveyed 821 decision-makers about how companies are deploying and managing AI for the new report, "The Race Towards Artificial Intelligence Adoption."
The survey found that 85% of decision-makers consider the explainability of AI to be extremely or very important.
The survey took place during October and November 2020 and included technology decision-makers at companies with more than 1,000 employees.
Analyze data/identify underlying patterns 60%.Improve planning and optimization 52%.Improve knowledge capture and extraction 48%.Engage with customers 48%.Automate back office processes 44%.Analyze images or videos 44%. Survey respondents were organized into two categories: Significant impact organizations and low impact organizations.
The survey authors concluded that "AI technologies will only live up to their potential if organizations can develop greater explainability, trust, and security." Companies that accomplish these goals as well as building employee and public trust in the technology will win the race to succeed with AI..