Security News > 2021 > February > Kia Motors America experiences massive IT outage across the US
Kia Motors USA is experiencing a nationwide outage affecting IT servers, self-payment phone services, dealer platforms, and phone support.
The outage started Saturday when the Kia Owners Portal went offline and began displaying an error message stating that Kia was "Experiencing an IT service outage that has impacted some internal networks."
Kia employees have told BleepingComputer that this is a nationwide outage that started Saturday morning.
A Kia dealership has told BleepingComputer that the outage is also affecting dealers' access to Kia's KGSIS and their KDealer platform.
Kia I went to the Kia dealership in Arizona and signed a new lease, yet the manager told me your computers have been down for 3 days due to Ransomware and has affected Kia all over the USA. Can't get my car for ???? Now what?
"KMA is aware of IT outages involving internal, dealer and customer-facing systems, including UVO. We apologize for any inconvenience to our customers and are working to resolve the issue and restore normal business operations as quickly as possible." - Kia Motors America.