Syniverse CPaaS Concierge: Helping enterprises simplify their digital transformation

2021-02-08 02:30

Syniverse announced it has launched its Syniverse CPaaS Concierge for enterprises.

The cloud-based, omnichannel communications offer is designed to help more traditional enterprises easily transform and elevate the mobile engagement experience with their customers.

A "White-glove" support model where Syniverse "Co-creates" the mobile engagement customer experience with the enterprise.

A leading global research firm profiled Syniverse in its market report on CPaaS for enterprises citing Syniverse for its "Co-creation" approach to describe its CPaaS model, one that involves teaming up with customer development teams to leverage Syniverse CPaaS Concierge for improving competitiveness and the customer experience.

Syniverse supports many global 2000 companies and brands in the technology, financial services, communications, retail and logistics, and travel and hospitality market segments.

Syniverse is leveraging our CPaaS Concierge to support a global logistics company as they drive for effective interaction at every customer touchpoint in the package delivery life cycle.

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