Security News > 2021 > January > Slack Outage Causing Enterprise Security Hiccups

Slack Outage Causing Enterprise Security Hiccups
2021-01-04 16:02

Business communications platform Slack is scrambling to recover from an ongoing outage that is proving disruptive to cybersecurity response teams around the world.

At 7:15AM PST, the San Francisco, Calif.-based Slack confirmed users were "Having trouble loading channels or connecting to Slack." No other details were provided on the cause of the outage.

"Customers may have trouble loading channels or connecting to Slack at this time. Our team is investigating and we will follow up with more information as soon as we have it. We apologize for any disruption caused."

Slack.com page acknowledged an "Incident" affecting Messaging and Connections within the service, but users reported problems with a variety of Slack tools, including Search, Notifications, Workspace Administration and apps integrations.

Even the company's flagship Slack Enterprise Grid, a product that powers security alerting and other critical messaging functions at global organizations, appeared to affected by the outage.

UPDATE: Slack has upgraded this from an "Incident" to a cross-service "Outage" affecting logings, posts, files, calls, app integrations and APIs, connections, link previews, notifications and search.


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