Security News > 2020 > December > Stress levels are rising, but that doesn’t have to mean more security incidents

Our 2020 Outbound Email Security Report revealed that stressed and tired employees are behind 37% of the most serious data leaks - caused by all-too-common culprits, including adding an incorrect recipient to an email, attaching the wrong document, replying to a spear phishing email and forgetting to use Bcc. Why do stressed employees make mistakes?

An employee needs to share a client file over email.

The employee has a hard deadline: they need to get the email sent and the door answered before they join the virtual meeting.

We give every employee in our organizations access to email and use it to facilitate client relationships, but organizations aren't also implementing the guiderails and safety nets to prevent basic human errors leading to breaches.

They rely on an email meeting a pre-defined and set criteria for a subsequent action to be taken - i.e., blocking an email from being sent or automating encryption - or they require users to make the right security decisions, such as confirming the recipients on every email being sent, which for the majority of users rapidly leads to click fatigue.

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