Security News > 2020 > November > Rakuten sends cashback emails to customers in error
2020-11-12 06:20
Japanese e-commerce giant Rakuten had sent email notifications yesterday to many of its customers congratulating them on newly earned cashback.
Periodic cashback emails from Rakuten Rewards, formerly Ebates, are frequently sent to customers of Rakuten apps, Chrome browser extension, and credit card.
In the email communication sent out by Rakuten yesterday and seen by BleepingComputer, the company had informed some customers of a "Big Fat Check" with varying amounts coming their way.
As a former Rakuten customer, this stood out to me as I hadn't used Rakuten or Ebates products in a while.
Today, the company has reached out to multiple impacted customers telling them the cashback notifications had indeed been sent in error the previous day.