Security News > 2020 > November > What CIOs must do to create resilient and adaptive future enterprises

A new IDC study outlines concrete actions that CIOs can and must take to create resilient and adaptive future enterprises with technology.

"In a time of turbulence and uncertainty, CIOs and senior IT leaders must discern how IT will enable the future growth and success of their enterprise while ensuring its resilience," said Serge Findling, VP of Research for IDC's IT Executive Programs.

Prediction 2 - #Risks: Unable to find adaptive ways to counter escalating cyberattacks, unrest, trade wars, and sudden collapses, 30% of CIOs will fail in protecting trust -the foundation of customer confidence - by 2021.

Prediction 4 - #CIORole: By 2023, global crises will make 75% of CIOs integral to business decision making as digital infrastructure becomes the business OS while moving from business continuation to re-conceptualization.

Prediction 7 - #CX: By 2025, 80% of CIOs alongside LOBs will implement intelligent capabilities to sense, learn, and predict changing customer behaviors, enabling exclusive customer experiences for engagement and loyalty.

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