Security News > 2020 > October > Barnes & Noble restores Nook services after notifying customers about cyberattack
Millions of Barnes & Noble customers received a worrying email around 1 am on Thursday morning notifying them that the company suffered from a cyberattack on Oct. 10, which brought down its Nook services and led to the "Unauthorized access" to "Certain Barnes & Noble corporate systems."
Reports of problems with the Barnes & Noble system started to emerge on Saturday, when GoodEReader reported outages with Nook e-readers as well as the Nook apps for iOS and Android.
GoodEReader later updated their story to say that a variety of store managers for Barnes & Noble said cash registers at the company's more than 600 physical stores were also disrupted, with some telling the news outlet that the company's corporate network was infected with a "Virus."
By Wednesday, Barnes & Noble said the cash registers were back online and other systems were being returned to full service, but GoodEReader's editor in chief Michael Kozlowski wrote that "Some people in the comment section said some of their Nook accounts have been compromised and their credit cards are being used by third parties."
One cybersecurity expert, Point3 Security vice president Chloé Messdaghi, noted that the Barnes & Noble email to customers was strange because it did not ask people to change their passwords.