Security News > 2020 > September > Government Software Provider Tyler Technologies Hit by Possible Ransomware Attack
Tyler Technologies, a major Texas-based provider of software and services for the U.S. government, started informing customers on Wednesday of a security incident that is believed to have involved a piece of ransomware.
In the meantime, Bleeping Computer reported that the company was targeted with a piece of ransomware named RansomExx.
Security blogger Brian Krebs learned from some Tyler customers in local government that the incident has resulted in people being unable to pay utility bills and make court payments.
Krebs also pointed out that Tyler provides customers a "Survival guide" for ransomware attacks, including how to "Respond to, and survive, a ransomware attack." The measures proposed by the company may have helped lessen the impact of the attack, assuming that it has followed its own advice.
UPDATE: Tyler has confirmed being hit by ransomware.
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