Security News > 2020 > September > SecOps Teams Wrestle with Manual Processes, HR Gaps

According to the just-released 2020 State of Security Operations survey of 314 enterprise security professionals, enterprise security teams around the world feel that they struggle with the growing pace, volume and sophistication of cyberattacks.

Thanks to manual triage processes and disparate and legacy security tools permeating most environments, 28 percent of alerts are simply never addressed, the survey, released Thursday, found.

Security operations teams use an average of more than 10 different categories of security tools, including firewalls, email security, endpoint security, threat intelligence, vulnerability management and more - tools are typically siloed, according to respondents.

Perhaps it's no surprise then that most security operations teams reported that they are unable to hit key benchmarks for metrics like mean time to investigate, number of incidents handled, mean time to respond, threat score and number of alerts.

Respondents to the survey said that "Finding and keeping experienced security operations staff and enough analysts to support the workload is a major challenge"; and they reported "Difficulty hiring, training and retaining employees who are adept at using the full security technology stack."

News URL

https://threatpost.com/secops-teams-manual-processes-hr-gaps/159355/