Security News > 2020 > September > How COVID-19 affected remote work, customer engagements, and return to the office plans

Top-tier enterprises were 2.6 times as likely to have grown revenue, 2.5 times as likely to have reached profit goals and 2.1 times as likely to have high employee satisfaction numbers during the COVID-19 pandemic, according to a Catchpoint survey of 200 enterprise CIOs and 200 enterprise work-from-home managers.

Top tier are organizations that performed the best in terms of business and IT metrics and bottom tier performed the worst.

Then the top and bottom tiers were compared to explore those differences and what the top tier was doing differently.

The top tier also does a better job of equipping their WFH employees-nearly three times as likely to say their employees' collaboration tools are extremely effective.

Top-tier organizations are more engaged with cutting- edge initiatives that optimize remote work.

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