Security News > 2020 > August > Save-to-transform as a catalyst for embracing digital disruption

"The Save-to-Thrive framework will be essential to success in the next normal as companies rely on technology and digital enablement - with a renewed emphasis on talent - to improve their plans for strategic cost transformation and overall enterprise performance improvement," said Omar Aguilar, principal and global strategic cost transformation leader, Deloitte Consulting.

Revenue sources will be fundamentally different: According to the survey, the fastest growing revenue sources will be: digital channels; new products and services; and domestic operations.

IT infrastructure, remote work, and digital channels will be the top operating model priorities: The survey reports the top priorities as: enhance IT infrastructure; enable remote work; and enable pre-sale, sale and post-sale activities through digital channels.

Next normal customer engagement strategies will be driven by digital channels and flexible customer experiences: Globally, the most popular strategy for customer engagement will be to shift most transactions to digital channels.

"Our 2020 Global Cost and Enterprise Transformation survey shows how organizations that strategically pursue cost reduction in the wake of COVID-19, while concurrently reimagining the enterprise and transforming work and business models, can be more successful in the next normal," said Sam Balaji, Deloitte global consulting leader.

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