Security News > 2020 > August > Telehealth is the future of healthcare, but how secure is it?

As Americans weigh their comfort level on what medical services require in-person visits with a physician or healthcare provider, telehealth options have skyrocketed as a popular alternative, providing convenience and access at a time when many are canceling appointments out of an abundance of caution.

Millennials are statistically more likely than any other generation to continue using telehealth options after the pandemic has passed, followed by Gen X. In a hypothetical situation where they needed medical care, 25 percent of Americans would not consider using a telehealth solution for any of the appointments or procedures types presented - this number is significantly higher among Baby Boomers and the Silent Generation.

"We find ourselves in a very unique scenario, where consumers had to almost accept telehealth overnight," said Russ Branzell, CEO of the College of Healthcare Information Management Executives.

"The progress has been amazing to see in creating easier access to care while reducing the burden on both providers and patients. However, we must remain vigilant in our efforts to protect and secure telehealth and other digital health technologies."

"With the opportunities of digital health also come inherent security risks - but digital health's risks are manageable. It is important for healthcare providers to take data privacy and security seriously in order to ensure that digital health platforms like telehealth remain an essential part of the future of patient care."

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