Security News > 2020 > July > PCI Pal’s Agent Assist solution is now compliant with key Avaya Contact Center solutions

PCI Pal, the global provider of secure payment solutions, announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, enabling enterprises to integrate telephone payment security into their existing telephony systems to help achieve PCI DSS compliance for telephone and digital payments.

"Compliance testing our Agent Assist application with Avaya Aura Experience Portal helps give customers looking to incorporate a PCI Compliant payment card security solution into their existing telephony and contact center infrastructure a number of benefits," said Darren Gill, Chief Revenue Officer, PCI Pal.

"PCI Pal provides a complete suite of card payment security solutions that help customers around the globe achieve PCI Compliance within their contact centers, whether on premise or in the cloud," said Eric Rossman, vice president, Partners, Developers and Alliances, Avaya.

"We are delighted that its Agent Assist solution has successfully completed DevConnect compliance testing, helping Avaya customers confidently integrate the solution into their existing systems and processes."

As a Technology Partner, PCI Pal can submit products to Avaya for compliance testing, where a team of DevConnect engineers develops a comprehensive test plan for each application to verify its Avaya compatibility.

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