Security News > 2020 > June > Does analyzing employee emails run afoul of the GDPR?

A desire to remain compliant with the European Union's General Data Protection Regulation and other privacy laws has made HR leaders wary of any new technology that digs too deeply into employee emails.

At the same time, new technologies are applying artificial intelligence and machine learning to solve HR problems like analyzing employee data to help with hiring, completing performance reviews or tracking employee engagement.

This has great potential for helping businesses coach and empower employees, but these tools often analyze employee emails as a data source.

Analyzing employee data with AI/ML isn't unique to HR. First of all, many appliances already analyze digital messages with AI/ML. Many of these are likely already used by your organization and do not ask for consent from every sender for every message they analyze.

Consider these tasks: automatically storing employee communications, creating paperwork for employee reviews or disciplinary action, or sending payroll information to government agencies.

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