Security News > 2020 > June > How IT teams have been challenged by the shift to remote working
IT staffers have grappled with such user issues as password lockouts and an inability to access internal apps, says Hitachi ID. The coronavirus pandemic and the subsequent lockdown has led to a quick and abrupt shift toward remote working among many organizations.
A report released Wednesday by identity management firm Hitachi ID points out some of the biggest challenges for IT triggered by the transition to remote working.
Based on a survey of 100 CIOs in North America conducted by Hitachi ID and social research firm Pulse, 95% of the respondents admitted that their IT teams have been bogged down by remote working efficiencies during the COVID-19 crisis.
Among the CIOs who reported issues with password lockouts and access to internal applications, 82% said they've reduced their IT budgets during the coronavirus pandemic, 79% said they're investing in tools that boost operational efficiency, and 36% said that if they'd had more time to plan a migration toward remote working, they would have invested in SaaS-based IAM. Asked which tools they would have invested in to better prepare for the COVID-19 crisis, 67% pointed to collaboration tools, 59% cited security awareness training, and 43% multifactor authentication.
"Due to the sudden shift to remote work, many organizations have been facing IT challenges," Hitachi ID told TechRepublic.