Security News > 2020 > June > How to scale endpoint management, improve employee productivity and reduce costs
These centred on the apparent difficulty in provisioning Intel AMT to endpoint devices and the management of some use cases such as remote wake-up and remote KVM. Such difficulties might easily arise when attempting to activate Intel AMT on new machines that may have been delivered to remote branch offices with no IT staff on-site, for example, or to workers that are connecting to the corporate network from outside the firewall.
To address these issues, Intel has extended the Intel vPro® platform with a new software service known as Intel® Endpoint Management Assistant, which builds on and modernises the capabilities of Intel® AMT. Intel® EMA has been designed as a cloud-based point of control for managing endpoint devices wherever they may be, inside and outside the corporate firewall.
The Intel EMA agent needs to be a Windows executable which must first be distributed to the endpoint devices, typically through a commonly used management system such as System Center Configuration Manager.
To reduce the surface area for potential attacks, CIRA provides a more secure TLS-encrypted communications channel for management traffic traversing the internet while also disabling the legacy Intel AMT management ports on a device.
By utilising the full spectrum of capabilities offered by the Intel vPro® platform, the IT department can quickly and efficiently scale endpoint management services while reducing support time and costs.
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