Security News > 2020 > May > Rogue ADT tech spied on hundreds of customers in their homes via CCTV – including me, says teen girl

A technician at ADT remotely accessed hundreds of customers' CCTV cameras to spy on people in their own homes, the burglar-alarm biz has admitted.

When ADT dug into the logs, it became clear their rogue insider had been regularly spying on customers, including, it is claimed, accessing the video feed from the bedroom of one teenage girl dozens of times.

Her lawsuit also noted that there is every reason to believe that other ADT technicians have similarly abused the system: ADT says it is carrying out a detailed investigation and audit to make sure there are no other instances.

"Our customers trust ADT with their safety and protection. We understand that this incident jeopardizes that trust and is entirely unacceptable," the company acknowledged in an statement.

In a message to The Register today, ADT said: "We deeply regret what happened to the 220 customers affected by this incident and have contacted them to help resolve their concerns. We are supporting law enforcement's investigation of the former employee and are committed to helping bring justice to those impacted by his improper actions." .

News URL

https://go.theregister.co.uk/feed/www.theregister.co.uk/2020/05/19/adt_spying_lawsuit/