Security News > 2020 > May > AWS launches Amazon Kendra, an ML powered enterprise search service

Amazon Web Services, an Amazon.com company, announced the general availability of Amazon Kendra, a highly accurate and easy to use enterprise search service powered by machine learning.

Businesses can use Amazon Kendra to search internal documents spread across portals and wikis, research organizations can create a searchable archive of experiments and notes, and contact centers can use Amazon Kendra to find the right answer to customer questions across the complete library of support documentation.

Amazon Kendra reinvents enterprise search by allowing end-users to search across multiple silos of data using real questions and leverages machine learning models under the hood to understand the content of documents and the relationships between them to deliver the precise answers they seek.

Developers simply log into the Amazon Kendra console, point the service at their unstructured and semi-structured documents, and Amazon Kendra then creates an index across silos of data.

"While there are already various approaches in place to optimize this search experience at Haufe Group, we are confident that Amazon Kendra will contribute significant additional optimization, such as providing a single search experience across at least seven key information repositories across the group and will be key to achieving the speed and ease of access we desire."

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