Security News > 2020 > May > ThousandEyes appoints Trevis Schuh as VP of Customer Engineering, establishes Office of CTO

ThousandEyes, the Internet and Cloud Intelligence company, announced that customer success veteran Trevis Schuh has joined the management team as VP of Customer Engineering to ensure unmatched customer satisfaction in post-deployment support and services.

To further empower customers, ThousandEyes has also established the Office of the CTO with the appointment of Cameron Esdaile as VP of Technology and Innovation.

"To accelerate our vision of excellent customer service, we're scaling our Customer Engineering function, which provides unique value by going beyond typical support and being an extension of our customers' teams, helping them solve critical outages and performance issues," said Mohit Lad, co-founder and CEO, ThousandEyes.

"ThousandEyes' offerings solve real customer issues, where value is easily seen and recognized, and is truly focused on people, both internally and externally," said Schuh, on his decision to join ThousandEyes.

In FY20, total customer contractual commitments surpassed $100M, growing almost 80% YoY. ThousandEyes had a record year welcoming new customers, now counting more than 80 Fortune 500 and 150 Global 2000 customers, including Abbott Labs, C.H. Robinson, NetApp, Splunk and Wolters Kluwer, 6 of the top 7 US banks, 20 of the top 25 global SaaS companies and hundreds more of the world's biggest brands and fastest-growing startups.

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