Got your number? Maybe. 118 118 Money shutters website after spotting an intruder

2020-03-24 12:33

118 118 Money wrote to personal loans and credit card customers on 23 March to confirm the intrusion, saying in the letter - seen by us - that it is trying to ascertain what happened.

Any punter who wants to contact 118 118 Money about their loans or credit card can use the chat function at the bottom of the mail it sent to customers, or they can call 08000 118 222.

Although not commenting specifically on the 118 118 Money incident, he said that in recent ransomware attacks, hackers "Grabbed data as well as locking up systems," and this gave them two "Levers" to "Extort money".

In its latest full accounts on Companies House - for the year ended 31 December 2018 - Madison CF UK Ltd, which trades under the name of 118 118 Money, earned £62.929m in interest income, and accrued a £1.559m tax benefit due to an £8.14m loss before taxation, leaving it with a total comprehensive loss of £6.57m. It received a similar amount in tax benefit in the year ended 2017, when it declared a total loss of £6.72m. Its fellow subsidiaries in the UK include 118 Ltd, which provides outsourced services support for other firms, mostly from the healthcare sector, and The Number UK Ltd, which provides directory assistance.

The 118 118 Money website remains down for a second day.

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