Security News > 2020 > January > PCI Pal Digital offers security for payments across digital engagement channels

Combined with its existing Agent Assist and IVR payment solutions, PCI Pal Digital will enable a true omnichannel secure payments environment for contact centers and businesses taking payments across the globe.

"As we see the increased adoption of digital channels within organizations, including both our partners and direct customers, we believe that now is the time to introduce our digital payment offering supplementing our existing Agent Assist and IVR solutions," said James Barham, CEO, PCI Pal.

"The market is experiencing a shift towards digital engagement and as such we are creating the opportunity for our partners and customers to leverage payments within these newer sales and service channels. As with all our solutions, PCI Pal Digital has been developed in-house and is available to organizations globally through our true-cloud platform."

PCI Pal Digital enables security for payments through any digital engagement channel.

PCI Pal's technology ensures payment information is secure by descoping all digital channels from the requirements of PCI DSS. "Continued Barham:"As businesses add digital solutions to their customer engagement strategy, it will be important that they ensure adherence to increasingly stringent compliance and data privacy rules and regulations.

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