Security News > 2020 > January > The More Authentication Methods, the Merrier

There are not only more users, but also more kinds of users working in more places, all needing to authenticate in a way that keeps resources secure without making access unduly difficult or time-consuming.

You need an authentication solution that allows you to authenticate users in multiple ways, both to meet different users' needs for convenient access and to make multi-factor authentication possible for security purposes.

I touched on this in an earlier column about how to evaluate and choose authentication methods; now, let's take a closer look at some examples of diverse users and their needs, and at what an authentication solution must deliver to meet those needs.

Mobile authentication may work perfectly for Greg, but it's not an option for Judy, a helpdesk representative who works in a call center where mobile devices are prohibited.

Keep in mind, too, that adding a layer of risk-based authentication to augment all the options for authentication can further increase security and also reduce user friction.

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