Security News > 2020 > January > Lessons from Microsoft’s 250 million data record exposure

Lessons from Microsoft’s 250 million data record exposure
2020-01-24 10:08

Microsoft has one of the best security teams and capabilities of any organization in the technology industry, yet it accidentally exposed 250 million customer records in December 2019.

Once alerted, Microsoft quickly closed the hole, investigated the breach, communicated to customers, and graciously thanked the security researchers.

Yes, it is terrible that sensitive data for over two-hundred million people were exposed, but how an organization responds to an exposure reveals its true nature and commitment to security, privacy, and safety.

Overall, I think Microsoft did an excellent job in responding to this data exposure event and it reinforces its current reputation as one of the best security teams in existence.

With a well-supported and capable cyber crisis team, companies can continually improve their security posture, rapidly address issues, and showcase a professional response to bolster customer trust, even when unforeseen events occur.


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