Security News > 2020 > January > Capita Education Services accidentally spaffs email addresses in Helpdesk snafu

Capita Education Services accidentally spaffs email addresses in Helpdesk snafu
2020-01-22 10:30

Capita Education Services had a bit of an oopsie yesterday as a new helpdesk system spurted potentially thousands of email addresses at unsuspecting users.

A Register reader got in touch to express his surprise at receiving an email regarding a helpdesk ticket he didn't open, logged by someone he didn't know.

To make matters worse, the email contained approximately 100 addresses in the To: field.

Capita has form with cockups in the education software services arena.

We are aware of a technical issue which resulted in a number of our software clients receiving a limited number of other clients' email addresses.


News URL

https://go.theregister.co.uk/feed/www.theregister.co.uk/2020/01/22/capita_education_services_email_spaff/