Security News > 2020 > January > Capita Education Services accidentally spaffs email addresses in Helpdesk snafu
2020-01-22 10:30
Capita Education Services had a bit of an oopsie yesterday as a new helpdesk system spurted potentially thousands of email addresses at unsuspecting users.
A Register reader got in touch to express his surprise at receiving an email regarding a helpdesk ticket he didn't open, logged by someone he didn't know.
To make matters worse, the email contained approximately 100 addresses in the To: field.
Capita has form with cockups in the education software services arena.
We are aware of a technical issue which resulted in a number of our software clients receiving a limited number of other clients' email addresses.