Security News > 2020 > January > Aussie Bank Says Server Upgrade Led to Data Breach

Aussie Bank Says Server Upgrade Led to Data Breach
2020-01-17 15:33

P&N Bank in Perth, Australia, says a server upgrade gone wrong led to the breach of sensitive personal information in its customer relationship management system.

The CRM system contains names, mailing addresses, email addresses, phone numbers, customer numbers, ages, account numbers, account balances and what the bank described as other "Nonsensitive" data related to interactions with customers.

"We are treating this information breach extremely seriously, and while we believe no one has been exposed to financial risk, I do wish to convey my deepest and sincere apologies for any concern that may be caused," writes P&N Bank CEO Andrew Hadley.

"We are treating this information breach extremely seriously, and while we believe no one has been exposed to financial risk, I do wish to convey my deepest and sincere apologies for any concern that may be caused."-P&N Bank CEO Andrew Hadley.

A spokesman for the bank said it has notified the Office of the Australian Information Commissioner, Australia's data protection regulator.


News URL

https://www.inforisktoday.com/aussie-bank-says-server-upgrade-led-to-data-breach-a-13617